Improved permitting software will now allow Ottumwa residents and contractors to make payments for permits online. City Hall Departments adopted the new software, iWorQ, in March. In addition to improving recordkeeping and coordination between departments, the software has a number of features available to the public via the Public Portal. Residents and contractors can use the Public Portal to complete permit applications, search active permits, check the status of open code enforcement files and, beginning this week, make permit payments. The Public Portal supports licenses issued by the City Clerk, building and rental permits issued by the Buidling and Code Enforcement and fence and sign permits issued by the Planning Department.
The iWorQ Public Portal can be accessed at OttumwaPermits.com. To complete a permit application select the relevant permit option and complete the instructions as prompted. To make a payment, select “Existing Permits, Rental Permits & Inspection Request.” Users can search for a permit by permit number, applicant name, contractor or property address. When the correct permit has been found, simply click “Submit Payment” and complete the instructions as prompted.
Payments can still be made by mail, over the phone or in person at City Hall. Anyone with questions about using the Public Portal can call the Code Enforcement Department at 641-683-0650, the Planning Department at 641-683-0606 or the City Clerk’s Office at 641-683-0621.
